Customer Satisfaction
If for any reason you are not satisfied with any aspect of dealing with The Virant Group, please contact the owner.
Peter D Erdman, Principal
1548 Clemson Drive
Eagan, MN 55122
perdman@virant.com
Product Satisfaction Guarantee
If you are not happy with one of our products we want you to return it! We offer no-haggle returns for 30 days from the date of receipt. We don't have demo software since we believe the best way to evaluate a product is by using it. If a product does not meet your needs or live up to your expectations, then feel free to ship it back. All you will be out is the shipping charges. We do not have a restocking fee.
While we don't require an explanation for the return, it would be helpful to know why you are dissatisfied. We are a small, responsive company so more often than not we change product design to meet customer requirements.